At Tourist Info Center, we understand that travel plans can change unexpectedly. We strive to provide flexible cancellation options to accommodate our valued customers. Please review our cancellation policy below:

1. Tour Bookings: a. Cancellation within 48 hours: If you need to cancel your tour booking within 48 hours of the scheduled start time, a cancellation fee may apply. The specific fee amount will depend on the tour and its associated costs. Please contact our customer service team for further assistance regarding your specific booking.

b. Cancellation outside of 48 hours: For cancellations made outside of 48 hours of the scheduled start time, you may be eligible for a full or partial refund, depending on the tour operator’s policies. Please note that some tours may have non-refundable components, such as tickets to attractions or transportation fees, which may be deducted from the refund amount. Our customer service team will provide you with detailed information regarding your cancellation options.

2. Accommodation Bookings: a. Cancellation policies for accommodation bookings may vary depending on the specific property or establishment. It is important to review the terms and conditions provided at the time of booking or contact our customer service team for detailed information regarding your specific reservation.

3. Contacting Tourist Info Center: To request a cancellation or inquire about your cancellation options, please contact our customer service team as soon as possible. Provide them with your booking details, including your name, booking reference number, and any other relevant information. Our team will guide you through the cancellation process and provide you with information on any applicable fees or refund amounts.

4. Refunds: Refunds, if applicable, will be processed using the original payment method used for the booking. Please note that it may take some time for the refund to appear in your account, depending on your financial institution’s processing times.

5. Force Majeure: In certain situations, such as natural disasters, government restrictions, or unforeseen circumstances beyond our control, Tourist Info Center reserves the right to modify or cancel bookings without prior notice. In such cases, we will make every effort to provide alternative options or issue refunds where applicable.

It is important to review the specific cancellation policies provided at the time of booking, as they may vary depending on the tour operator, accommodation provider, or other service involved. Our customer service team is available to assist you with any questions or concerns regarding cancellations and refunds.

Please note that additional terms and conditions may apply to specific bookings or services, and it is recommended to review them carefully.